Get in touch.
Our UK-based team is ready to help with sales enquiries, technical questions, or a no-obligation assessment of your current backup setup.
Contact form and details
Send us a message
We respond to all enquiries within one business day. For existing customers with urgent technical issues, please call our support line directly.
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A member of our UK team will be in touch within one business day. If you have an urgent technical issue, please call us directly on +44 (0)20 7946 0321.
Our details
Datashield Ltd4th Floor, 12 Farringdon Street
London
EC4A 4AE
United Kingdom
Main switchboard
+44 (0)20 7946 0321Email addresses
Sales: sales@datashield.systems
Support: support@datashield.systems
General: hello@datashield.systems
Support hours
| Plan | Hours |
|---|---|
| Starter | Mon–Fri 08:00–18:00 GMT |
| Business | 24/7/365 |
| Enterprise | 24/7/365 + dedicated line |
Sales enquiries
Speak to our sales team for a personalised demo or bespoke quote. We typically respond within 2 hours during business hours. No pressure, no hard sell.
Technical support
Existing customers: use the support portal or call our 24/7 line. Business & Enterprise P1 incidents receive a 4-hour response SLA.
Partnerships
We work with MSPs, VARs and technology partners across the UK. Email partners@datashield.systems to learn about our partner programme.